21 Jul How to Troubleshoot Common Printer Problems in the Office
Your printer is essential to the smooth workflow of your office, but what happens when it breaks down? Something as minor as a paper jam can lead to hours of stalled productivity, leading to decreased efficiency. Luckily, you don’t have to throw in the towel just yet. Our office supply experts at Arizona Business Equipment are here to share our top tips for troubleshooting common printer problems in the office. We’ll also offer a look at our maintenance contracts, which can help you avoid issues in the first place.
Printer Won’t Connect to Internet
Most printers nowadays are enabled with Wi-Fi to print documents more easily from a variety of devices. However, without a stable internet connection, your printer won’t be able to receive the information it needs to print your materials. If your printer isn’t connecting to your device, make sure it’s switched on and securely connected to your computer or network. If it’s a network printer, check the internet connection. Restarting the printer or resetting your network might resolve the issue. Also ensure that the chosen printer is set as your default printer in your device’s settings.
Paper Keeps Getting Jammed
Frequent paper jams are one of the most common printer issues, and they can bring your office to a standstill every time they pop up. If a paper jam occurs, don’t panic. First, be sure to turn off the printer before removing any paper. Carefully pull out the jammed paper to avoid damaging any printer parts and ensure no small bits of torn paper are left inside. If you keep running into paper jams, your printer probably needs regular maintenance.
Prints Are Low Quality
No one wants to spend hours working on a presentation, only for the printed version to look blurry and unprofessional. If your printer seems to be working normally, but the actual print quality isn’t up to par, the problem may be a result of low ink/toner levels or clogged printheads. Check the ink/toner levels and replace these components if necessary. If the problem persists, clean the printheads using your printer’s built-in cleaning function. Remember to use the right kind of paper for your printer to get the best results.
Printing Is Too Slow
Printers aren’t always the fastest office machines, but they shouldn’t be taking your entire lunch break to print your materials. If your printer is moving at a snail’s pace, consider lowering the print quality for less important documents or switching to draft mode. If it’s a wireless printer, bringing it closer to the router can boost printing speed. Also make sure that the color settings are properly optimized.
Contact Arizona Business Equipment Today!
At Arizona Business Equipment, we understand that a working printer is critical to your operations. That’s why our printer leasing program gives you the chance to sign up for a maintenance contract that provides customized support for your most important machines. Whether you need ongoing maintenance or the occasional tune-up, our printer repair team is here to keep your office running as smoothly as possible. Contact us today to get started!